The full answer
The employee may sincerely believe it is, but that does not necessarily mean the slaughterhouse and supply chain have been verified.
Ask who certifies the meat or what supplier is used.
Reliable certification provides stronger evidence than a verbal answer alone.
Answers in the Halal Knowledge Center reflect the standards followed by Halal Monitoring Services (HMS), which operates as part of the Shariah Board of America. HMS certifies only what it checks.